Palembang – The National Nutrition Agency (BGN) has encouraged the public to take an active role in monitoring the implementation of the Free Nutritious Meals (MBG) Program by utilizing official complaint channels provided by the government.
Service Operations Staff of the Deputy for Promotion and Cooperation at the National Nutrition Agency (BGN), Rahma Dewi Auliyasari, stated that the government has opened opportunities for public participation through the call center 127as well as complaint channels available on the official BGN website.
These channels are designed as platforms for the public to report various issues that may arise during the implementation of the MBG program in the field.
“Issues related to MBG meal menus and other matters can be addressed collectively by submitting complaints through the appropriate channels, either through the 127 call center or via the BGN website,” Rahma said in Palembang.
With the availability of official complaint channels, the public is encouraged not to hesitate to report findings or concerns related to the implementation of the MBG program in their respective regions.
“Do not hesitate to submit complaints through the official channels. Any issues related to MBG meal menus or other aspects will be followed up by authorized officials,” she explained.
Meanwhile, member of the Indonesian House of Representatives Commission IX, Sri Meliyana, also emphasized the importance of increasing community participation to support the success of the MBG program.
According to her, public education and cross-sector coordination need to be continuously strengthened so that the implementation of the program can run more effectively.
“MBG is expected to become a positive habit, particularly for children. The hope is that they will receive nutritious food at school according to their nutritional needs, and this habit will also be carried over into their homes,” Sri Meliyana stated.
In addition to encouraging public participation through complaint services, the government has also strengthened oversight of the Nutritional Fulfillment Service Units (SPPG) as the program’s implementing units in the field.
Director of Monitoring and Supervision for Region II at BGN, Albertus Dony Dewantoro, explained that periodic evaluations are continuously conducted on SPPG operations.
Based on these evaluations, several SPPG units in a number of regions were temporarily suspended to ensure that all health standards, sanitation requirements, and governance procedures are properly fulfilled.
“According to evaluation data, a total of 1,512 SPPG units were temporarily suspended across several provinces in Region II, including 50 units in Jakarta, 62 units in Banten, 350 units in West Java, 54 units in Central Java, 788 units in East Java, and 208 units in Special Region of Yogyakarta,” Dony explained.
BGN has also provided assistance to the affected units to help them complete the necessary operational requirements so that they can resume services in accordance with established standards.