By :Syaiful*)
Bosowa Taxi won awards WOW Makassar, Makassar Service Excellence Award 2015, again. SEA 2015 WOW is an award given to companies MarkPlus Insight has the highest index of services in Makassar.
This survey measures the quality of service “Service Excellence” with WOW marketing concept that refers to the results of a survey of 1000 respondents. WOW Service Excellence Award measure of the customer journey Awareness, Appeal, Asking, Action and Advocacy.
The award was handed over by Iwan Setiawan as Chief Knowledge Officer, MarkPlus, Inc. to Henry as head of marketing Bosowa Purnawan Taxi in a release. Henry Purnawan revealed that with increasing competition not only taxi alone but of various forms of business and transport services, then this award will be a motivation. It will be a motivation for us to continue to maintain and improve service quality to customers and continue to innovate, “he said.
*) the author is a sulawesi regional contributor
